Name: Novarion Systems GmbHgo to websiteAdresse: Kranichbergasse 6/K1,
1120 Vienna,
Austriashow on google mapsEmail:novara@novarion.aiPhone:+43 1 544 1159 - 0
1120 Vienna,
Austriashow on google mapsEmail:novara@novarion.aiPhone:+43 1 544 1159 - 0
Novarion Systems GmbH, Version 5.0 2025-06-16
Data protection has a high priority for the management of Novarion Systems GmbH. Therefore, we strictly adhere to the rules of data protection
laws and other data protection-related requirements in accordance with the General Data Protection Regulation (DSGVO) as well as applicable
country-specific data protection regulations. Herewith, we would like to provide you as a visitor to our website with an overview of the measures
we take to protect personal data and inform you about the type, scope and purpose of the personal data we collect, use and process. As the controller,
the Novarion Systems GmbH has implemented numerous technical and organizational measures to ensure the most complete protection of personal data
processed. However, Internet-based data transmissions in particular may be subject to security vulnerabilities, so that absolute protection cannot
be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.
Definitions
The data protection declaration of the Novarion Systems GmbH is based on the terms used by the European Directive and Ordinance when issuing
the Data Protection Regulation (DSGVO). Our data protection declaration should be easy to read and understand for the public as well as for our
customers and business partners. To ensure this, we would like to explain the terms used in advance. We use the following terms, among others, in
this data protection declaration:
Responsible for the processing
What data is collected and how is it used?
In general, when you visit our website, information that your browser transmits to us is automatically stored in server log files for technical reasons.
These are:
This data cannot be assigned to specific persons. Rather, this information is required in order to
Therefore, the Novarion Systems GmbH analyzes anonymously collected data and information on one hand, and on the other hand, with the aim of increasing the data protection and data security of our enterprise so that we can ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data provided by a data subject.In addition, it is only necessary in some cases to provide us with further personal data (such as name, address, company, position, e-mail address or telephone number) in order to visit our website. This is the case, for example, when you register for an event/promotion/webinar, request information material to be sent to you by post or request a concrete and individual offer, or register as a new customer of Novarion Systems GmbH.
By registering, a business relationship is established, on the basis of which, according to the TKG 2003 § 107, contact via email is permissible.
During events/webinars/promotions we protect the personal data of the participant and take all necessary measures for its security. The participant data will be collected and used for the handling, support and evaluation of the offered events/webinars/promotions and for the purpose of optimizing the offer, but will not be passed on to third parties. By registering, the participant authorizes Novarion Systems GmbH to use the photos/videos taken by Novarion Systems GmbH and to publish his/her name and company, regardless of the media.
You have the possibility to update your contact preferences at any time by sending an e-mail to kontakt@novarion.com. Likewise, event participants give us their consent with your registration to name them with name, position and company in publications about the respective event.
The data use may take place in any of the countries where Novarion Systems GmbH and its affiliates do business, including countries outside the European Union.
For the purpose of checking the customer’s creditworthiness, we reserve the right to obtain information about the customer’s creditworthiness from credit agencies or credit insurers and to report data to you – limited to the case of non-contractual processing, e.g. a dunning notice applied for in the case of an undisputed claim, a writ of execution issued, compulsory enforcement measures. Data will only be transmitted if this is necessary to protect the legitimate interests of Novarion Systems GmbH and if the customer’s interests worthy of protection are not impaired. In doing so, Novarion Systems GmbH will observe the relevant data protection regulations.
The provision of the above-mentioned data is necessary for the fulfillment of the contract (Art. 13 para. 2 DSGVO). Without this, the contract cannot be concluded or mediated.
Contact possibility via the website
Based on statutory provisions, the website of the Novarion Systems GmbH contains information that enables a quick electronic contact to our enterprise,
as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts
the controller by e-mail or by using a contact form, the personal data transmitted by the data subject will be stored automatically.Such personal data
voluntarily submitted by a data subject to the controller will be stored for the purposes of processing or contacting the data subject. No disclosure of
this personal data to third parties will take place.
General information on the handling of your data
We basically summarize the protection of your personal data on the three pillars:
Under no circumstances will collected data be sold or passed on to third parties, unless the latter is necessary for the execution of the contract or the provision of services. Data will only be passed on to authorities or state institutions with the right to receive information if they are subject to a legal obligation to provide information or if a judicial decision has been made. In such cases, the transfer is limited to the minimum extent necessary. After the purpose of the data storage has ceased (and after the expiration of any relevant tax and commercial retention periods), all your personal data will be deleted immediately, unless at this time you have given your express consent to any further use of data.
In this context, you can generally assert your rights formally and free of charge. You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection.If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
At any time, you can revoke any consent you have given for the collection, storage and use of data without giving any reason.
Please direct your inquiries or general suggestions or complaints regarding data protection to the following contact options:
Data protection at Novarion Systems GmbH is achieved, among other things, through training, active communication and the written commitment to data confidentiality and compliance with data protection requirements of all employees and external service providers.
All technical and organizational, physical and logical facilities and measures in the area of data protection, IT and information security serve to protect against damage, destruction and unauthorized access to stored data and to achieve the protection goals of confidentiality, availability and integrity.
Changes to the data protection policy
We reserve the right to modify our privacy practices and this policy to conform to changes in relevant laws or regulations, as appropriate, or to better
meet your needs. Possible changes to our privacy practices will be posted here accordingly. Please refer to the current version number of the Privacy Policy.
Additional Notices:
Persons under 18 years of age
Persons under the age of 18 should not submit any personal information to us without the consent of their parent or guardian. We do not request personal
data from children and young people, do not collect it and do not pass it on to third parties cookies
When you visit one of our websites, we may store information on your computer in the form of a cookie. Cookies are small text files that are sent to your browser from a web server and stored on your computer’s hard drive. No personal data of the user is stored in the process. This information is used to automatically recognize you the next time you visit our websites and to make navigation easier for you. Cookies allow us, for example, to adapt a website to your interests or to store your password so that you do not have to re-enter it each time.
External links
If you use external links that are offered within the framework of our Internet pages, this data protection declaration does not extend to these links.
Insofar as we offer links, we assure that no violations of applicable law were recognizable on the linked Internet pages at the time the link was set.
However, we have no influence on compliance with data protection and security regulations by other providers. Therefore, please also inform yourself on the
Internet pages of the other providers about the data protection declarations provided there.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files
placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website
(including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of
evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity
and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the
information on Google’s behalf [persons/companies processing personal data on Google’s behalf are not third parties!] Google will not associate your IP
address with any other data Google has collected about you. You may refuse the use of cookies by selecting the appropriate settings on your browser, however
please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of
data about you by Google in the manner and for the purposes set out above.The operator of the Google Analytics services is Google Inc, 1600 Amphittheatre
Pkwy, Mountain View, CA 94043-1351 USA.
The controller uses the addition “_gat._anonymizelp” for web analysis via Google Analytics. By means of this addition, the IP address of the Internet connection of the data subject is shortened and anonymized by Google if access to our Internet pages is from a member state of the European Union or from another state party to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyze the flow of visitors to our website. Among other things, Google uses the data and information obtained to evaluate the use of our website, to compile online reports for us showing the activities on our website, and to provide other services related to the use of our website.
Google Analytics sets a cookie on the information technology system of the data subject. What cookies are has already been explained above. By setting the cookie, Google is enabled to analyze the use of our website. By each call of one of the individual pages of this website, which is operated by the controller and on which a Google Analytics component has been integrated, the internet browser on the information technology system of the data subject is automatically caused by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical process, Google obtains knowledge of personal data, such as the IP address of the data subject, which Google uses, among other things, to track the origin of visitors and clicks and subsequently enable commission calculations.
By means of the cookie, personal information, for example the access time, the place from which an access originated and the frequency of visits to our website by the data subject, is stored. Each time the data subject visits our website, this personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose this personal data collected via the technical procedure to third parties.
The data subject can prevent the setting of cookies by our website, as already described above, at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
Furthermore, the data subject has the option to object to the collection of data generated by Google Analytics and related to the use of this website as well as to the processing of this data by Google and to prevent such processing. For this purpose, the data subject must download and install a browser add-on under the link https://tools.google.com/dlpage/gaoptout. This browser add-on tells Google Analytics via Javascript that no data and information about visits to Internet pages may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google as an objection. If the information technology system of the data subject is deleted, formatted or reinstalled at a later point in time, the data subject must reinstall the browser add-on in order to deactivate Google Analytics. Provided that the browser add-on is uninstalled or deactivated by the data subject or another person attributable to his or her sphere of control, there is the option of reinstalling or reactivating the browser add-on.
Further information and the applicable Google privacy policy can be found at https://www.google.com/intl/en/policies/privacy/ and at http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail under this link https://www.google.com/intl/en_en/analytics/.
Google reCAPTCHA
We use the reCAPTCHA service from Google Inc (Google) to protect your requests via the Internet form. The query serves to differentiate whether the
input is made by a human or abusively by automated, machine processing. The query includes sending the IP address and any other data required by Google
for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and used there. However, your IP address will be shortened
beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in
exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf
of the operator of this website to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged
with other Google data. The deviating data protection provisions of Google apply to this data. Further information on Google's privacy policy can be found
at: https://policies.google.com/privacy?hl=en
OpenAI
We use a LLM from OpenAI on our website to offer you a better and more interactive user experience. The tool allows you to interact directly with our website and
ask questions. If OpenAI answers your questions satisfactorily, you will be helped quickly and you will not have to wait for an email response from us. The
tool is available to you at any time of the day or night, thereby improving our customer service and your user experience with our website.
What data is stored by OpenAI?
Which data is saved always depends on what you enter. All text messages or entries that you make in the tool are saved. OpenAI stores your IP address in
anonymized form for a limited period of time. If you do not enter any personal data, this will not be saved (apart from the IP address). All data entered is
anonymized and stored in encrypted form in order to protect your privacy in the best possible way. The tool does not use cookies to store and process data
without your consent. The data entered is only used to improve the quality of the answers.
Here is an overview of the most common data processed by OpenAI:
Legal basis for the processing of personal data with OpenAI
If personal data is collected, the use of OpenAI-LLM requires consent. According to Art. 6 para. 1 lit. a GDPR (consent), this consent constitutes the legal
basis for the processing of personal data by OpenAI.
In addition to consent, we have a legitimate interest in optimizing our service and thus improving our offer technically and economically. With the help of OpenAI, we improve your user experience on our website and expand our support offering. The legal basis for this is Art. 6 para. 1 lit. f GDPR (legitimate interests).
OpenAI also processes your data in the USA, among other places. We would like to point out that, in the opinion of the European Court of Justice, there is currently no adequate level of protection for data transfers to the USA. This may entail various risks for the legality and security of data processing.
OpenAI uses so-called standard contractual clauses (= Art. 46. para. 2 and 3 GDPR) as the basis for data processing with recipients based in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or data transfer to these countries. Standard Contractual Clauses (SCC) are templates provided by the EU Commission and are intended to ensure that your data is processed in accordance with European data protection standards even if it is transferred to third countries (such as the USA) and stored there. Through these clauses, OpenAI undertakes to comply with the European level of data protection when processing your personal data, even if the data is stored, managed or otherwise processed in the USA. These clauses are based on an implementing decision of the EU Commission (Commission Implementing Decision (EU) 2021/914 of June 4, 2021). You can find the decision and the corresponding standard contractual clauses here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=en
We hope we have been able to provide you with the most important information about OpenAI's data processing. You can find out more about data processing by OpenAI in the privacy policy at https://openai.com/policies/privacy-policy/ .
In-house tools and systems
Data collected through the website or other collaborations is held in in-house tools and systems during the data retention and retention period. The
third-party tools we use have contractually committed in advance to secure the data in accordance with the requirements of the GDPR. Systems programmed
in-house also comply with this security standard without exception.Legal basis for processing.
Art. 6 DSGVO
Art. 6 1 lit. a DSGVO serves our company as the legal basis for processing operations in which we obtain consent for a specific processing purpose. If
the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with
processing operations that are necessary for a delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 1
lit. b DSGVO. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of
inquiries about our products or services. If our company is subject to a legal obligation by which a processing of personal data becomes necessary, such as
for the fulfillment of tax obligations, the processing is based on Art. 6 1 lit. c DSGVO. In rare cases, the processing of personal data might become
necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on
our premises and as a result his or her name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third
party. Then the processing would be based on Art. 6 1 lit. d DSGVO. Finally, processing operations could be based on Art. 6 1 lit. f DSGVO. Processing
operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a
legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden.
Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator. In this regard, he
considered that a legitimate interest could be assumed if the data subject is a customer, supplier or other business partner of the controller (recital 47,
sentence 2 of the GDPR).The legitimate interest in the processing of personal data pursued by the controller or a third party is based on Article 6 1 lit.
f of the GDPR. According to this, our legitimate interest is the performance of our business activities for the benefit of the well-being of all our
employees and our shareholders.
Legal or contractual requirements to provide the personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of not providing it.
We inform you that the provision of personal data is sometimes required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information on the contractual partner). Sometimes, in order to conclude a contract, it may be necessary for a data subject to provide us with personal data that must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. If there are any uncertainties or questions here, the data subject can contact us before providing personal data. We will inform the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of not providing the personal data would be.